My son's cell phone died and I took it to the store immediately. They were able to identify the problem and get the part order the next day and get it back into my son's hands within 24 hours. Their level of service and quality is unparalleled. I don't think there's another store in Durham region that I'll go to for cell phone and mobile phone repairs. If I could give it more than five stars I would.
Apple Watch cracked?
We can save it.
Apple Watch, Samsung Galaxy Watch, Fitbit and Garmin, glass, screens, batteries and crowns. Tiny devices, careful work, fair pricing.
- Free diagnosis
- 90-day warranty
- Walk-ins welcome

Smartwatch repair · Courtice
Apple Watch and smartwatch repair on our Courtice bench
Smartwatches are tiny, sealed and fiddly, which is exactly why most shops won't touch them. We do. Cracked outer glass with a working panel underneath, a dead OLED, a battery that gives out by mid-afternoon, a stuck digital crown, a watch that won't charge on its puck or pair with your phone, all careful, close work under magnification. We re-seal with new adhesive on every glass and screen job to restore splash and sweat resistance, and we'll tell you honestly when an older watch isn't worth the repair.
Smartwatch repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. Every watch gets a free diagnosis first and a clear answer before any work, and most Apple Watch glass and screen repairs are done in one to two business days once the adhesive has cured. Customers come to the same Courtice bench from Oshawa, Bowmanville and Whitby. We text you the moment it's ready.
- 200+Google reviews
- 9+Years hands-on experience
- 90-DAYWarranty on repairs
- FreeDiagnosis on every device
Common repairs
What we fix on a typical day.
Glass replacement
Cracked outer glass with the OLED panel underneath still working.
Screen / OLED swap
Dead display, lines on screen, completely smashed screen.
Battery replacement
Watch dying by 2 PM, battery swelling, popping screen out.
Crown & buttons
Digital crown stuck, side button mushy, action button broken (Ultra).
- Often same-day
Charging / pairing
Won't charge on magnetic puck, won't pair with phone, sensor errors.
- Often same-day
Band & adapter
Sport band swap, Milanese loop, leather, third-party adapters.
Sounds like your phone?
Why people bring it in.
- Cracked outer glass
- Screen black / no display
- Battery won't last the day
- Battery swelling under glass
- Digital crown stuck or unresponsive
- Won't charge on puck
- Won't pair with iPhone
- Heart-rate / ECG sensor error
- Speaker / mic not working
- Water resistance failed
How we help when your device breaks
Three steps. No surprises.
- 01
Bring your device to shop
Walk in with your device. Not sure what's wrong? Call first.
- 02
Free check & clear options
We diagnose the issue and explain it simply. You choose the option that makes sense.
- 03
Fast repair + warranty
Most common repairs are same-day when parts are in stock. We test before you leave + warranty on repairs.
Devices we cover
Smartwatch brands we repair
- Apple Watch
- Samsung Galaxy Watch
- Fitbit
- Garmin
- Google Pixel Watch
- Withings
Apple Watch models we cover
Apple Watch
- Series 3 / 4 / 5 / 6 / 7 / 8 / 9 / 10
- Apple Watch SE (1st & 2nd gen)
- Apple Watch Ultra / Ultra 2
- 38mm · 40mm · 41mm · 42mm · 44mm · 45mm · 49mm
Galaxy Watch
- Galaxy Watch 4 / 5 / 6 / Pro / 7
- Galaxy Watch Active 2
- Galaxy Watch Classic
Other
- Google Pixel Watch / Watch 2 / 3
- Fitbit Sense / Versa / Charge
- Garmin Forerunner / Fenix / Venu
Real Google reviews
The neighbours have opinions.
A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 200+ reviews.
Visit the shop
Phone Studio.
Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

courtice@phonestudio.ca · free diagnosis · 90-day warranty
Free quote
Tell us what your watch is doing. We'll quote it today.
Cracked screen, a battery that won't last, a sensor acting up. Describe it and most quotes come back inside 30 minutes during shop hours. We never start until you say yes to the price.
- Free diagnosis
- Written quote, no surprises
- 90-day warranty on repairs
- Same-day on common parts
Or talk to us now.
Pricing & warranty
Clear quote, then we get to work.
Pricing depends on model, part, and damage, free diagnosis and a clear quote before any work.
Same-day service on many common repairs when parts are in stock.
90-day warranty, parts and labour. Covers defects in the part and our workmanship, not new accidental damage.
On Series 6 and newer it usually is. On older models (Series 3 / 4) repair cost can approach a used replacement, we'll be honest about which makes more sense once we see it.
We re-seal with new adhesive on every glass / screen job. It restores splash and sweat resistance, but we don't certify swimming-depth waterproofing after any third-party repair, including ours.
Most Apple Watch glass and screen repairs are 1–2 business days. Adhesive cure time is the limiting factor.
90 days on smartwatch repairs. Covers the part and our workmanship; not new drops or water exposure.
Not every smartwatch model has available parts or a safe repair method. Apple Watch and some Samsung Galaxy Watch models are more commonly repairable. For other brands or very old models we'll check availability and tell you honestly what's possible.
Sometimes, yes, especially if the issue is battery or charging related. If there is serious board or liquid damage, repair may be more limited or not possible. We assess the watch and explain your options.
Most screen and battery repairs do not require erasing the watch. We don't access your health data, messages, or personal information beyond what's needed for testing. We still recommend keeping your watch paired with your phone and backed up where possible.
In many cases, yes, especially if there's a risk the watch might need to be reset or replaced. If you're unsure how to unpair it, we can help guide you through the steps in-store.
Often, yes. Batteries wear out over time, especially on watches used all day for notifications and fitness tracking. If your model supports it and parts are available, a battery replacement can significantly improve battery life.
We can help with basic strap changes and may carry or order some strap options. Our main focus is on the internal repair side, screens, batteries, charging, and functional issues.
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