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Console repair

Game console repair in Courtice.
PS5 dead? Switch joystick drifting?

PlayStation, Xbox and Nintendo Switch, HDMI ports, disc drives, fans, joystick drift, controllers and overheating. Free diagnosis and a clear quote before any work. Most repairs take 2–3 days once parts are available.

  • Free diagnosis
  • 90-day warranty, parts and labour
  • Walk-ins welcome
PlayStation 5, Xbox Series X and PS4 consoles with a repair toolkit on the counter at Phone Studio in Courtice
5.0· 305+ Google reviews

Console repair · Courtice

PlayStation, Xbox and Switch, fixed on one bench

PS4 showing system software update error SU-42118-6 on the diagnosis bench at Phone Studio in Courtice
Found on a free diagnosis: a PS4 that couldn't finish its system update.

Bring us the symptom, even if you do not know the cause. We diagnose PlayStation, Xbox and Nintendo Switch faults in-house and give you a clear quote before any work. Choose your console above for model-specific repairs, turnaround guidance and what to bring.

Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We welcome customers from Oshawa, Bowmanville, Whitby and across Durham Region. Repairs stay here, and we text you when yours is ready. If repair does not make sense for your console, we explain your options.

  • 305+ Google reviews
  • 9+ Years hands-on experience
  • 90-DAY Warranty, parts and labour
  • Free Diagnosis on every device

Common repairs

What we fix on a typical day.

  • HDMI port repair

    PS5 / PS4 / Xbox no signal to TV. Bent or broken HDMI port replaced.

  • Disc drive repair

    Won't read discs, grinding sound, disc stuck inside, drive motor failed.

  • Fan & thermal

    Loud fan, console shutting off mid-game, overheating warnings. Cooling-system diagnosis and cleaning, with thermal servicing appropriate to the console model.

  • Joy-Con drift

    Same-day available

    Switch character moves on its own. We clean the stick first, then replace the module if it's worn.

  • PlayStation & Xbox controller repair

    Same-day available

    PS5, PS4 and Xbox controllers: stick drift, sticky buttons, charging faults and broken triggers.

  • No power / startup faults

    No response, starts then shuts off, or stuck during startup. We diagnose the fault before recommending a power supply or board repair.

  • Switch charging port

    Loose port or intermittent charging. We check the adapter and console before recommending a port replacement.

  • Switch screen / LCD / OLED

    Cracked Switch screen, dead pixels, OLED screen burn or damage.

  • Hard drive upgrade

    Same-day available

    Bigger SSD for PS4 / Xbox One. Faster load times, more storage.

Sounds like your console?

Why people bring it in.

  • No HDMI signal / black screen on TV
  • Disc drive grinding or not reading
  • Fan jet-engine loud
  • Console shuts off mid-game
  • Joy-Con drifting on its own
  • Controller stick drift
  • PS5 blue light then off
  • Xbox three red lights / red ring
  • Switch won't charge in handheld mode
  • Cracked Switch screen
  • Console stuck on logo

Three steps. No surprises.

  1. 01

    Bring your device to shop

    Walk in with your device. Not sure what's wrong? Call first.

  2. 02

    Free check & clear options

    We diagnose the issue and explain it simply. You choose the option that makes sense.

  3. 03

    Fast repair, tested first

    Same-day repair available, depending on parts and how busy we are. We test before you leave.

Devices we cover

Consoles we repair

  • PlayStation 5
  • PlayStation 4
  • Xbox Series X
  • Xbox Series S
  • Xbox One
  • Nintendo Switch
  • Switch OLED
  • Switch Lite

Consoles & controllers we cover

PlayStation

  • PS5 Disc & Digital
  • PS5 Slim
  • PS5 Pro
  • PS4 / PS4 Slim / Pro
  • PS3 (limited parts)
  • DualSense / DualShock controllers

Xbox

  • Xbox Series X
  • Xbox Series S
  • Xbox One / One S / One X
  • Xbox 360 (limited)
  • Wireless controllers + Elite

Nintendo

  • Switch (original)
  • Switch OLED
  • Switch Lite
  • Switch 2: ask about repair availability
  • Joy-Con (left + right)
  • Pro Controller

Retro

  • Wii / Wii U
  • DS / 3DS family (limited parts)
  • Older PlayStation / Xbox where parts allow

The neighbours have opinions.

A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 305+ reviews.

5 out of 5 stars

I had a fantastic experience at The Phone Studio! VJ and his brother run a great business and provide truly top-notch service. They did an amazing job fixing our PlayStation, working quickly and efficiently to get it back up and running perfectly. Friendly, professional, and reliable—I highly recommend them for any tech repairs!

ArthurCourtice · PlayStation repair
5 out of 5 stars

My ps5 was turning off after playing it for 20-30 min. Vj helped me out and told me what the issue was super helpful. Vj fixed up super quick for me and now it works brand new. Would definitely recommend.

EthanCourtice · PS5 repair
5 out of 5 stars

VJ was great to deal with and replaced my lcd screen and screen on my iPad for a great price and same day!

JbCourtice · iPad LCD screen repair
5 out of 5 stars

3rd time is the charm. My S20FE suffered serious salt water corrosion. The first and second repair shop opened the phone and said they could not retrieve the data and photos. Mat and Vijay cleaned and retrieved 5 years of contacts and photos! I was shocked and very happy. These two are very skilled and knowledgeable and simply the Best. Highly Recommended. I simply cannot thank them enough!

FrancoisCourtice · Samsung S20 FE salt water data recovery
5 out of 5 stars

My 6 year old broke her screen on her tablet. I called these people . They made time for me right away. Finished in 1.5 hrs. Great service, great price! Highly recommended :)

DaleCourtice · Tablet screen repair
5 out of 5 stars

They fix my iPhone 12 Pro Max screen and back both on same day Thank you so much guys . Really good store in courtice

AshwinCourtice · iPhone 12 Pro Max screen and back glass

Visit Phone Studio.

Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

Phone Studio storefront in Glenabbey Plaza, Courtice
Mon-Fri 10-7, Sat 10-6, Sun 11-5Parking out frontWalk-ins welcome
Hours
Mon to Fri10:00 AM to 7:00 PM
Saturday10:00 AM to 6:00 PM
Sunday11:00 AM to 5:00 PM

courtice@phonestudio.ca · free diagnosis · 90-day warranty, parts and labour

Tell us what your console is doing.

Tell us the model, symptoms and when the problem started. We reply during shop hours and explain the next step. A confirmed repair quote follows diagnosis, and work starts only with your approval.

  • Free diagnosis
  • Written quote, no surprises
  • 90-day warranty, parts and labour.
  • Same-day repair available, depending on parts and how busy we are.

Get a free quote

Reply in ~30 min during shop hours. Repair quotes follow diagnosis.

By submitting you agree we may contact you about this request.

Pricing & warranty

Clear quote, then we get to work.

Pricing depends on model, part, and damage. You get a free diagnosis and a clear quote before any work.

Same-day repair available, depending on parts and how busy we are.

90-day warranty, parts and labour. Covers defects in the part and our workmanship, not new accidental damage.

FAQ

Game console FAQ

  • We can diagnose it. A black screen may involve the cable, display connection, HDMI port or internal circuitry. We explain what failed and quote before replacing anything. Most repairs take 2–3 days once parts are available.

  • We clean the stick first, and if it's worn we replace the analog stick module. Pricing depends on Joy-Con generation; diagnosis is free and we quote before any work.

  • Sometimes. We open it, ultrasonic-clean the board, and see what survived. Like all liquid damage work, it's no-fix / no-fee: if we can't bring it back you don't pay.

  • We don't modify consoles to install custom firmware, but if you've bought a used console and want to put it back to factory we can help.

  • 90 days on console repairs. Doesn't cover new physical damage or further drops.

  • We most commonly see PlayStation 4 and 5, Xbox One and Series S/X, and Nintendo Switch systems. If you have a different console, contact us with the model and issue and we'll let you know if we can help.

  • Most repairs take 2–3 days once parts are available. Some simpler jobs may be completed sooner; board faults and intermittent problems can need more testing. We confirm parts availability and the expected turnaround with your quote.

  • We diagnose cooling and shutdown faults before recommending a repair. Dust, blocked airflow and fan problems can cause overheating, but shutdowns can also have other causes. Thermal servicing depends on the model: PS4 uses thermal paste at the processor, while PS5 uses liquid metal.

  • Bring the console and its power cable or adapter, including an external power supply if it uses one. Bring the affected controller for controller faults, or the disc, cable or dock involved in a specific problem. Tell us if a disc is stuck inside. Call first if you are unsure.

  • That depends on the console and fault. Many repairs do not require erasing storage, but a faulty console can put saves at risk. Back up first if the console still works, and tell us if preserving saves is your priority. We assess what is possible before recommending storage or board work.

  • If your console may still be covered by its manufacturer, check the available support options before authorising an independent repair. We can explain our repair and warranty terms so you can decide how to proceed.

  • Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We're one Courtice bench serving customers from Oshawa, Bowmanville, Whitby and across Durham Region: no second location and no mail-out.

  • Yes, on both. Whether the stick gets cleaned or replaced depends on how worn it is. We check it first, tell you which it needs, and test the controller before you pick it up. Free diagnosis and a clear quote before any work.