My son's cell phone died and I took it to the store immediately. They were able to identify the problem and get the part order the next day and get it back into my son's hands within 24 hours. Their level of service and quality is unparalleled. I don't think there's another store in Durham region that I'll go to for cell phone and mobile phone repairs. If I could give it more than five stars I would.
PS5 dead?
Switch joystick drifting?
PlayStation, Xbox and Nintendo Switch, HDMI ports, disc drives, fans, joystick drift, controllers and overheating. Most repairs back in 2–3 days.
- Free diagnosis
- 90-day warranty
- Walk-ins welcome

Console repair · Courtice
PlayStation, Xbox and Switch, fixed on one Courtice bench
PS5, Xbox and Nintendo Switch all get repaired here, in-house, on the same bench. The jobs we see most are HDMI ports that lost the picture to the TV, disc drives that grind or won't read, consoles overheating and shutting off mid-game, and Joy-Con or controller stick drift. Bring the console in and we diagnose it for free before any work starts, so you know what's actually wrong before you spend a dollar. On stick drift we replace the analog stick module (the proper fix), not a clean that drifts again next month.
Most console repairs are back to you in two to three days once the part's in, and we text you the moment it's ready. Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. It's one bench, no mail-out and no second location. Customers drive in from Oshawa, Bowmanville, Whitby and across Durham Region, most of them fifteen minutes away. If a repair isn't worth doing on your console, we tell you straight instead of charging for it.
- 200+Google reviews
- 9+Years hands-on experience
- 90-DAYWarranty on repairs
- FreeDiagnosis on every device
Common repairs
What we fix on a typical day.
HDMI port repair
PS5 / PS4 / Xbox no signal to TV. Bent or broken HDMI port replaced.
Disc drive repair
Won't read discs, grinding sound, disc stuck inside, drive motor failed.
Fan & thermal
Loud fan, console shutting off mid-game, overheating warnings. Full repaste + clean.
- Often same-day
Joy-Con drift
Switch character moves on its own. We replace the stick module, not just clean it.
- Often same-day
Controller repair
Xbox / PS5 controllers, stick drift, sticky buttons, charging, broken triggers.
Power supply
Console blinking yellow / red, blue light of death, no power at all.
Switch charging port
USB-C port loose, only charges in dock, dead port.
Screen / LCD (Switch)
Cracked Switch screen, dead pixels, OLED screen burn or damage.
- Often same-day
Hard drive upgrade
Bigger SSD for PS4 / Xbox One. Faster load times, more storage.
Sounds like your console?
Why people bring it in.
- No HDMI signal / black screen on TV
- Disc drive grinding or not reading
- Fan jet-engine loud
- Console shuts off mid-game
- Joy-Con drifting on its own
- Controller stick drift
- PS5 blue light then off
- Xbox three red lights / red ring
- Switch won't charge in handheld mode
- Cracked Switch screen
- Console stuck on logo
How we help when your device breaks
Three steps. No surprises.
- 01
Bring your device to shop
Walk in with your device. Not sure what's wrong? Call first.
- 02
Free check & clear options
We diagnose the issue and explain it simply. You choose the option that makes sense.
- 03
Fast repair + warranty
Most common repairs are same-day when parts are in stock. We test before you leave + warranty on repairs.
Devices we cover
Consoles we repair
- PlayStation 5
- PlayStation 4
- Xbox Series X
- Xbox Series S
- Xbox One
- Nintendo Switch
- Switch OLED
- Switch Lite
Consoles & controllers we cover
PlayStation
- PS5 Disc & Digital
- PS5 Slim
- PS4 / PS4 Slim / Pro
- PS3 (limited parts)
- DualSense / DualShock controllers
Xbox
- Xbox Series X
- Xbox Series S
- Xbox One / One S / One X
- Xbox 360 (limited)
- Wireless controllers + Elite
Nintendo
- Switch (original)
- Switch OLED
- Switch Lite
- Joy-Con (left + right)
- Pro Controller
Retro
- Wii / Wii U
- DS / 3DS family (limited parts)
- Older PlayStation / Xbox where parts allow
By console
Find your console
Every console has its own common faults. Jump to your system for the exact repairs, models and answers, or call us and we’ll tell you over the phone.
PlayStation repair
PS5 & PS4, HDMI port, disc drive, blue light of death, overheating and DualSense drift.
See repairsXbox repair
Series X/S & Xbox One, HDMI port, disc drive, overheating, power and controller drift.
See repairsNintendo Switch repair
Switch, OLED & Lite, Joy-Con drift, USB-C charging, cracked screens and batteries.
See repairs
Real Google reviews
The neighbours have opinions.
A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 200+ reviews.
Visit the shop
Phone Studio.
Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

courtice@phonestudio.ca · free diagnosis · 90-day warranty
Free quote
Tell us what your console's doing. We'll quote it today.
Won't read discs, a dead HDMI port, won't power on. Describe it and most quotes come back inside 30 minutes during shop hours. We never start until you say yes to the price.
- Free diagnosis
- Written quote, no surprises
- 90-day warranty on repairs
- Same-day on common parts
Or talk to us now.
Pricing & warranty
Clear quote, then we get to work.
Pricing depends on model, part, and damage, free diagnosis and a clear quote before any work.
Same-day service on many common repairs when parts are in stock.
90-day warranty, parts and labour. Covers defects in the part and our workmanship, not new accidental damage.
Yes, broken HDMI ports are one of the most common repairs we do. We desolder the damaged port and install a new one. Turn-around is usually 2–3 days; bring the console, controller and power cable.
We replace the analog stick module, the proper fix. Pricing depends on Joy-Con generation; diagnosis is free and we quote before any work.
Sometimes, we open, ultrasonic-clean the board, and see what survived. Like all liquid damage work, it's no-fix / no-fee, if we can't bring it back you don't pay.
We don't modify consoles to install custom firmware, but if you've bought a used console and want to put it back to factory we can help.
90 days on console repairs. Doesn't cover new physical damage or further drops.
We most commonly see PlayStation 4 and 5, Xbox One and Series S/X, and Nintendo Switch systems. If you have a different console, contact us with the model and issue and we'll let you know if we can help.
Simple repairs like some HDMI or power-related issues may be completed within a few days, depending on parts availability and workload. Overheating and more complex board-level problems may require extra time for testing under load.
In many cases, yes. Dust buildup, old thermal paste, and blocked airflow are common causes. We can clean the system internally, refresh thermal paste, and check fans and sensors.
For most repairs, just the console is enough. If you're having problems with controllers, a specific game, or a cable, you can bring those too so we can test everything together.
Data is usually stored on the internal drive or memory. In some cases we can move or clone drives, but not all situations are recoverable, especially with severe damage. We tell you what's realistically possible for your specific model.
If the console is still under the manufacturer's warranty, opening it or having it repaired by a third party may affect that warranty. If you're unsure, check your warranty status first. For out-of-warranty systems, third-party repair is usually the only practical option.
Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We're one Courtice bench serving customers from Oshawa, Bowmanville, Whitby and across Durham Region: no second location and no mail-out.
Related services
Also at the Courtice bench
PlayStation repair
PS5 & PS4, HDMI port, disc drive, blue light of death, overheating, DualSense drift.
See repairsXbox repair
Series X/S & Xbox One, HDMI port, disc drive, overheating, power and controller drift.
See repairsNintendo Switch repair
Switch, OLED & Lite, Joy-Con drift, USB-C charging, cracked screens and batteries.
See repairsMicro-soldering & board-level repair
Dead board, charging IC, backlight, water-damaged logic board, consoles and MacBooks. No-fix / no-fee.
See repairsData recovery & backup
Drives, phones, deleted files and water damage. No-fix / no-fee.
See repairsPhone repair
Cracked glass, dead battery, charging port and board-level work.
See repairs
