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Console repair

PS5 dead?
Switch joystick drifting?

PlayStation, Xbox and Nintendo Switch, HDMI ports, disc drives, fans, joystick drift, controllers and overheating. Most repairs back in 2–3 days.

  • Free diagnosis
  • 90-day warranty
  • Walk-ins welcome
PlayStation 5, Xbox Series X and Nintendo Switch consoles on the repair bench at Phone Studio in Courtice
5.0· 200+ Google reviews

Console repair · Courtice

PlayStation, Xbox and Switch, fixed on one Courtice bench

PS5, Xbox and Nintendo Switch all get repaired here, in-house, on the same bench. The jobs we see most are HDMI ports that lost the picture to the TV, disc drives that grind or won't read, consoles overheating and shutting off mid-game, and Joy-Con or controller stick drift. Bring the console in and we diagnose it for free before any work starts, so you know what's actually wrong before you spend a dollar. On stick drift we replace the analog stick module (the proper fix), not a clean that drifts again next month.

Most console repairs are back to you in two to three days once the part's in, and we text you the moment it's ready. Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. It's one bench, no mail-out and no second location. Customers drive in from Oshawa, Bowmanville, Whitby and across Durham Region, most of them fifteen minutes away. If a repair isn't worth doing on your console, we tell you straight instead of charging for it.

  • 200+Google reviews
  • 9+Years hands-on experience
  • 90-DAYWarranty on repairs
  • FreeDiagnosis on every device

Common repairs

What we fix on a typical day.

  • HDMI port repair

    PS5 / PS4 / Xbox no signal to TV. Bent or broken HDMI port replaced.

  • Disc drive repair

    Won't read discs, grinding sound, disc stuck inside, drive motor failed.

  • Fan & thermal

    Loud fan, console shutting off mid-game, overheating warnings. Full repaste + clean.

  • Often same-day

    Joy-Con drift

    Switch character moves on its own. We replace the stick module, not just clean it.

  • Often same-day

    Controller repair

    Xbox / PS5 controllers, stick drift, sticky buttons, charging, broken triggers.

  • Power supply

    Console blinking yellow / red, blue light of death, no power at all.

  • Switch charging port

    USB-C port loose, only charges in dock, dead port.

  • Screen / LCD (Switch)

    Cracked Switch screen, dead pixels, OLED screen burn or damage.

  • Often same-day

    Hard drive upgrade

    Bigger SSD for PS4 / Xbox One. Faster load times, more storage.

Sounds like your console?

Why people bring it in.

  • No HDMI signal / black screen on TV
  • Disc drive grinding or not reading
  • Fan jet-engine loud
  • Console shuts off mid-game
  • Joy-Con drifting on its own
  • Controller stick drift
  • PS5 blue light then off
  • Xbox three red lights / red ring
  • Switch won't charge in handheld mode
  • Cracked Switch screen
  • Console stuck on logo

How we help when your device breaks

Three steps. No surprises.

  1. 01

    Bring your device to shop

    Walk in with your device. Not sure what's wrong? Call first.

  2. 02

    Free check & clear options

    We diagnose the issue and explain it simply. You choose the option that makes sense.

  3. 03

    Fast repair + warranty

    Most common repairs are same-day when parts are in stock. We test before you leave + warranty on repairs.

Devices we cover

Consoles we repair

  • PlayStation 5
  • PlayStation 4
  • Xbox Series X
  • Xbox Series S
  • Xbox One
  • Nintendo Switch
  • Switch OLED
  • Switch Lite

Consoles & controllers we cover

PlayStation

  • PS5 Disc & Digital
  • PS5 Slim
  • PS4 / PS4 Slim / Pro
  • PS3 (limited parts)
  • DualSense / DualShock controllers

Xbox

  • Xbox Series X
  • Xbox Series S
  • Xbox One / One S / One X
  • Xbox 360 (limited)
  • Wireless controllers + Elite

Nintendo

  • Switch (original)
  • Switch OLED
  • Switch Lite
  • Joy-Con (left + right)
  • Pro Controller

Retro

  • Wii / Wii U
  • DS / 3DS family (limited parts)
  • Older PlayStation / Xbox where parts allow

Real Google reviews

The neighbours have opinions.

A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 200+ reviews.

5 out of 5 stars

My son's cell phone died and I took it to the store immediately. They were able to identify the problem and get the part order the next day and get it back into my son's hands within 24 hours. Their level of service and quality is unparalleled. I don't think there's another store in Durham region that I'll go to for cell phone and mobile phone repairs. If I could give it more than five stars I would.

RahulCourtice · Phone repair
5 out of 5 stars

Great store in my neighborhood , they change my iPhone 12 pro max battery in 40 minutes and looks really great . Great store in courtice. Highly recommended.

PratikkumarCourtice · iPhone 12 Pro Max battery
5 out of 5 stars

Great customer service. Walked in early morning and requested multiple repairs and was treated with kindness and got my problems solved woth a timely manner. Highly recommend this place to anyone who is in need of an honest company to fix your devices.

MuhammadCourtice · Phone repair
5 out of 5 stars

Excellent service, I had my 8gen ipad glass replaced. Excellent service.

JenishCourtice · iPad 8th gen glass
5 out of 5 stars

I brought my Xbox Series S in for the HDMI port, they fixed it promptly and efficiently. Highly recommend this shop, very fair prices and good service.

Wes DupuisCourtice · Xbox Series S HDMI port repair
5 out of 5 stars

I recently visited this computer repair shop and had an excellent experience. Vatsal assisted me throughout the process—he was professional, knowledgeable, and extremely helpful. He patiently addressed all my queries and made sure I understood everything clearly. The service was quick, efficient, and done with great attention to detail. It's not often you come across such genuine customer care and technical expertise in one place. I'm really impressed with the quality of work and reasonable pricing. Highly recommend this place to anyone looking for reliable and trustworthy computer repair services!

MunpreetCourtice · Computer repair

Visit the shop

Phone Studio.

Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

Phone Studio storefront in Glenabbey Plaza, Courtice
Mon-Fri 10-7, Sat 10-6, Sun 11-5Parking out frontWalk-ins welcome
Hours
Mon to Fri10:00 AM to 7:00 PM
Saturday10:00 AM to 6:00 PM
Sunday11:00 AM to 5:00 PM

courtice@phonestudio.ca · free diagnosis · 90-day warranty

Free quote

Tell us what your console's doing. We'll quote it today.

Won't read discs, a dead HDMI port, won't power on. Describe it and most quotes come back inside 30 minutes during shop hours. We never start until you say yes to the price.

  • Free diagnosis
  • Written quote, no surprises
  • 90-day warranty on repairs
  • Same-day on common parts

Get a free quote

Reply in ~30 min during shop hours

By submitting you agree we may contact you about this request.

Pricing & warranty

Clear quote, then we get to work.

Pricing depends on model, part, and damage, free diagnosis and a clear quote before any work.

Same-day service on many common repairs when parts are in stock.

90-day warranty, parts and labour. Covers defects in the part and our workmanship, not new accidental damage.

FAQ

Game console FAQ

  • Yes, broken HDMI ports are one of the most common repairs we do. We desolder the damaged port and install a new one. Turn-around is usually 2–3 days; bring the console, controller and power cable.

  • We replace the analog stick module, the proper fix. Pricing depends on Joy-Con generation; diagnosis is free and we quote before any work.

  • Sometimes, we open, ultrasonic-clean the board, and see what survived. Like all liquid damage work, it's no-fix / no-fee, if we can't bring it back you don't pay.

  • We don't modify consoles to install custom firmware, but if you've bought a used console and want to put it back to factory we can help.

  • 90 days on console repairs. Doesn't cover new physical damage or further drops.

  • We most commonly see PlayStation 4 and 5, Xbox One and Series S/X, and Nintendo Switch systems. If you have a different console, contact us with the model and issue and we'll let you know if we can help.

  • Simple repairs like some HDMI or power-related issues may be completed within a few days, depending on parts availability and workload. Overheating and more complex board-level problems may require extra time for testing under load.

  • In many cases, yes. Dust buildup, old thermal paste, and blocked airflow are common causes. We can clean the system internally, refresh thermal paste, and check fans and sensors.

  • For most repairs, just the console is enough. If you're having problems with controllers, a specific game, or a cable, you can bring those too so we can test everything together.

  • Data is usually stored on the internal drive or memory. In some cases we can move or clone drives, but not all situations are recoverable, especially with severe damage. We tell you what's realistically possible for your specific model.

  • If the console is still under the manufacturer's warranty, opening it or having it repaired by a third party may affect that warranty. If you're unsure, check your warranty status first. For out-of-warranty systems, third-party repair is usually the only practical option.

  • Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We're one Courtice bench serving customers from Oshawa, Bowmanville, Whitby and across Durham Region: no second location and no mail-out.