PlayStation, Xbox and Nintendo Switch, HDMI ports, disc drives, fans, joystick drift, controllers and overheating. Most repairs take 2–3 days once parts are available.
Bring us the symptom, even if you do not know the cause. We diagnose PlayStation, Xbox and Nintendo Switch faults in-house and give you a clear quote before any work. Choose your console above for model-specific repairs, turnaround guidance and what to bring.
Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We welcome customers from Oshawa, Bowmanville, Whitby and across Durham Region. Repairs stay here, and we text you when yours is ready. If repair does not make sense for your console, we explain your options.
PS5 / PS4 / Xbox no signal to TV. Bent or broken HDMI port replaced.
Won't read discs, grinding sound, disc stuck inside, drive motor failed.
Loud fan, console shutting off mid-game, overheating warnings. Cooling-system diagnosis and cleaning, with thermal servicing appropriate to the console model.
Switch character moves on its own. We clean the stick first, then replace the module if it's worn.
PS5, PS4 and Xbox controllers: stick drift, sticky buttons, charging faults and broken triggers.
No response, starts then shuts off, or stuck during startup. We diagnose the fault before recommending a power supply or board repair.
Loose port or intermittent charging. We check the adapter and console before recommending a port replacement.
Cracked Switch screen, dead pixels, OLED screen burn or damage.
Bigger SSD for PS4 / Xbox One. Faster load times, more storage.
A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 305+ reviews.
In the plaza at Townline Rd S, just north of Bloor St E. Look for the orange sign, parking is right out front.
Hours
courtice@phonestudio.ca
Tell us the model, symptoms and when the problem started. We reply during shop hours and explain the next step. A confirmed repair quote follows diagnosis, and work starts only with your approval.
Or talk to us now.
We can diagnose it. A black screen may involve the cable, display connection, HDMI port or internal circuitry. We explain what failed and quote before replacing anything. Most repairs take 2–3 days once parts are available.
We clean the stick first, and if it's worn we replace the analog stick module. Pricing depends on Joy-Con generation; diagnosis is free and we quote before any work.
Sometimes. We open it, ultrasonic-clean the board, and see what survived. Like all liquid damage work, it's no-fix / no-fee: if we can't bring it back you don't pay.
We don't modify consoles to install custom firmware, but if you've bought a used console and want to put it back to factory we can help.
90 days on console repairs. Covers defects in the part and our workmanship, not new accidental damage.
We most commonly see PlayStation 4 and 5, Xbox One and Series S/X, and Nintendo Switch systems. If you have a different console, contact us with the model and issue and we'll let you know if we can help.
Most repairs take 2–3 days once parts are available. Some simpler jobs may be completed sooner; board faults and intermittent problems can need more testing. We confirm parts availability and the expected turnaround with your quote.
We diagnose cooling and shutdown faults before recommending a repair. Dust, blocked airflow and fan problems can cause overheating, but shutdowns can also have other causes. Thermal servicing depends on the model: PS4 uses thermal paste at the processor, while PS5 uses liquid metal.
Bring the console and its power cable or adapter, including an external power supply if it uses one. Bring the affected controller for controller faults, or the disc, cable or dock involved in a specific problem. Tell us if a disc is stuck inside. Call first if you are unsure.
That depends on the console and fault. Many repairs do not require erasing storage, but a faulty console can put saves at risk. Back up first if the console still works, and tell us if preserving saves is your priority. We assess what is possible before recommending storage or board work.
If your console may still be covered by its manufacturer, check the available support options before authorising an independent repair. We can explain our repair and warranty terms so you can decide how to proceed.
Game console repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We're one Courtice bench serving customers from Oshawa, Bowmanville, Whitby and across Durham Region: no second location and no mail-out.
Yes, on both. Whether the stick gets cleaned or replaced depends on how worn it is. We check it first, tell you which it needs, and test the controller before you pick it up.
