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PlayStation repair · Courtice

PS4 or PS5 trouble?
Let's find the fault.

PS5, PS5 Pro and PS4 repair in Courtice: no picture, overheating, disc-drive faults and controller drift. Free diagnosis and a clear quote before any work. Most repairs take 2–3 days once parts are available.

  • Free diagnosis
  • 90-day warranty, parts and labour
  • Walk-ins welcome
PS5 HDMI port replacement on the Phone Studio bench in Courtice
5.0· 305+ Google reviews

PlayStation repair · Courtice

PS4 and PS5 repair, done on our own bench

A black screen, sudden shutdown or drifting controller can have more than one cause. We diagnose your PlayStation before recommending a repair, whether it needs an HDMI port, cooling service, disc-drive work or a controller repair. You approve the quote before work starts.

Most repairs take two to three days once parts are available. We confirm the expected turnaround with your quote. PlayStation repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. We welcome customers from Oshawa, Bowmanville, Whitby and across Durham Region. Repairs stay in-house, and we text you when yours is ready.

  • Two HDMI ports at the edge of a PS4 board, one resting on the board and one held up to it, at Phone Studio in Courtice
    Old HDMI port next to the new one
  • Close-up of a new HDMI port's solder joints on a PS4 circuit board at Phone Studio in Courtice
    New HDMI port soldered in
  • Bare PS4 APU chip with its Sony label visible and no thermal paste, on the Phone Studio bench in Courtice
    Old paste cleaned off the chip
  • PS4 APU die coated edge to edge in thick gray thermal paste at Phone Studio in Courtice
    Fresh thermal paste applied
  • 305+ Google reviews
  • 9+ Years hands-on experience
  • 90-DAY Warranty, parts and labour
  • Free Diagnosis on every device

Common repairs

What we fix on a typical day.

  • PS5 HDMI port repair

    No picture or no signal on PS5, PS5 Slim, PS5 Pro or PS4. We check whether the fault is the HDMI port or elsewhere before quoting a port replacement or board repair.

  • Disc drive repair

    Won't read or eject discs, grinding or clicking, a disc stuck inside, or a failed drive motor on PS5 and PS4. We check the drive mechanism and electronics, then explain the repair options for your model.

  • Stuck light / startup failure

    Stays on a blue light, keeps blinking white, or starts then shuts off. We find the failed part before quoting.

  • Overheating & loud fan

    Same-day available

    Shutting off mid-game, fan running like a jet engine, thermal warnings, on PS5, PS5 Pro or PS4. We check the cooling system and clean it as needed, with thermal paste for PS4 or liquid-metal servicing for PS5 where the diagnosis calls for it.

  • DualSense / DualShock drift

    Same-day available

    Aim or camera moving on its own, sticky buttons, dead triggers, won't charge. We clean the stick first and replace the analog stick module if it's worn, whether it's a DualSense on PS5 or PS5 Pro, or a DualShock 4 on PS4.

  • Power supply / no power

    Console dead, no light, clicks but won't boot, or trips when you press power. PS5 and PS4 internal PSU tested and replaced.

  • SSD upgrade & storage

    Same-day available

    PS5 and PS5 Pro M.2 expansion fitted and heatsinked, or a bigger SSD in your PS4 / PS4 Pro for faster loads and more space.

No picture on the TV?

PS5 HDMI port repair in Courtice

A PS5 that powers on but shows no picture needs diagnosis before a port replacement. Tell us whether the TV says no signal, whether the console stays on, and whether the problem started after a cable was knocked.

If the HDMI port is damaged, we desolder it and fit the correct replacement for your model. If the connector is sound, the fault may be elsewhere in the HDMI circuitry or board. We explain what we find and quote before soldering anything.

Most repairs take 2–3 days once parts are available. 90-day warranty, parts and labour.

Sounds like your PlayStation?

Why people bring it in.

  • No HDMI signal / black screen on the TV
  • Disc won't read, grinds, or stays stuck
  • PS5 stays blinking white or fails to start
  • PS4 blue light of death
  • Fan jet-engine loud
  • Shuts off mid-game / overheating
  • DualSense aim drifting on its own
  • Controller won't charge or hold a charge
  • Console dead, no power at all
  • Stuck on the PlayStation logo

Three steps. No surprises.

  1. 01

    Bring your device to shop

    Walk in with your device. Not sure what's wrong? Call first.

  2. 02

    Free check & clear options

    We diagnose the issue and explain it simply. You choose the option that makes sense.

  3. 03

    Fast repair, tested first

    Same-day repair available, depending on parts and how busy we are. We test before you leave.

Devices we cover

PlayStation consoles we repair

  • PlayStation 5
  • PS5 Slim
  • PS5 Pro
  • PS5 Digital
  • PlayStation 4
  • PS4 Slim
  • PS4 Pro
  • DualSense
  • DualShock 4

PlayStation models & controllers we cover

PlayStation 5

  • PS5 Disc Edition
  • PS5 Digital Edition
  • PS5 Slim (disc & digital)
  • PS5 Pro
  • PS5 M.2 SSD installs

PlayStation 4

  • PS4 (original / CUH-1000-1200)
  • PS4 Slim
  • PS4 Pro
  • PS4 SSD upgrades

Controllers

  • DualSense (PS5)
  • DualSense Edge
  • DualShock 4 (PS4)
  • Stick drift & trigger repair

Older / limited

  • PS3 (limited parts)
  • Retro PlayStation where parts allow
  • Ask us about anything not listed

The neighbours have opinions.

A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 305+ reviews.

5 out of 5 stars

Great customer service and they fixed my ps 5 hdmi and now my ps working great.

BerivanCourtice · PS5 HDMI port repair
5 out of 5 stars

I had a fantastic experience at The Phone Studio! VJ and his brother run a great business and provide truly top-notch service. They did an amazing job fixing our PlayStation, working quickly and efficiently to get it back up and running perfectly. Friendly, professional, and reliable—I highly recommend them for any tech repairs!

ArthurCourtice · PlayStation repair
5 out of 5 stars

My PlayStation was facing a over heating problem for months and kept shutting off, I got referred to Phone studio and they have been of great help, fully changed the Liquid Metal and now it’s running great, thank you phone studio!!.

AhmedCourtice · PlayStation overheating / liquid metal
5 out of 5 stars

Excellent service at all ! I came here few weeks ago with my ps5 which was stuck on the PS logo and these guys give me step by step updates and keep me up to date. And it's working perfectly fine. Thank you so much Phone studio for this great service.Highly recommend.👍🏼

KaumilCourtice · PS5 stuck on the PlayStation logo
5 out of 5 stars

My ps5 was turning off after playing it for 20-30 min. Vj helped me out and told me what the issue was super helpful. Vj fixed up super quick for me and now it works brand new. Would definitely recommend.

EthanCourtice · PS5 repair
5 out of 5 stars

VJ was great to deal with and replaced my lcd screen and screen on my iPad for a great price and same day!

JbCourtice · iPad LCD screen repair
5 out of 5 stars

3rd time is the charm. My S20FE suffered serious salt water corrosion. The first and second repair shop opened the phone and said they could not retrieve the data and photos. Mat and Vijay cleaned and retrieved 5 years of contacts and photos! I was shocked and very happy. These two are very skilled and knowledgeable and simply the Best. Highly Recommended. I simply cannot thank them enough!

FrancoisCourtice · Samsung S20 FE salt water data recovery
5 out of 5 stars

My 6 year old broke her screen on her tablet. I called these people . They made time for me right away. Finished in 1.5 hrs. Great service, great price! Highly recommended :)

DaleCourtice · Tablet screen repair
5 out of 5 stars

They fix my iPhone 12 Pro Max screen and back both on same day Thank you so much guys . Really good store in courtice

AshwinCourtice · iPhone 12 Pro Max screen and back glass

Visit Phone Studio.

Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

Phone Studio storefront in Glenabbey Plaza, Courtice
Mon-Fri 10-7, Sat 10-6, Sun 11-5Parking out frontWalk-ins welcome
Hours
Mon to Fri10:00 AM to 7:00 PM
Saturday10:00 AM to 6:00 PM
Sunday11:00 AM to 5:00 PM

courtice@phonestudio.ca · free diagnosis · 90-day warranty, parts and labour

Tell us what your PlayStation is doing.

No response, starts then shuts off, or stays on with no picture? Tell us the model and what happens. We reply during shop hours; diagnosis comes before a confirmed quote, and you approve the work first.

  • Free diagnosis
  • Written quote, no surprises
  • 90-day warranty, parts and labour.
  • Same-day repair available, depending on parts and how busy we are.

Get a free quote

Reply in ~30 min during shop hours. Repair quotes follow diagnosis.

By submitting you agree we may contact you about this request.

Pricing & warranty

Clear quote, then we get to work.

Pricing depends on model, part, and damage. You get a free diagnosis and a clear quote before any work.

Same-day repair available, depending on parts and how busy we are.

90-day warranty, parts and labour. Covers defects in the part and our workmanship, not new accidental damage.

FAQ

PlayStation FAQ

  • We can diagnose it. No signal can come from the cable, display connection, HDMI port or a fault inside the console. If the port is damaged, we can replace it; if another repair is needed, we explain that before you approve the quote. Most repairs take 2–3 days once parts are available.

  • Pricing depends on your model and whether the damage is limited to the port or also affects the board. You get a free diagnosis and a clear quote before any work. We confirm the price before replacing anything.

  • It can be either. The connector, the HDMI circuitry or another board fault can each cut the picture. We find which one and explain whether a port replacement or further board work is needed before you approve a repair.

  • Tell us whether there is no response, the console starts then switches off, or it stays on with no picture. Brief white blinking while shutting down is normal; persistent blinking or failure to start needs troubleshooting. We check the console before identifying a failed part.

  • Yes. We diagnose reading, loading and ejecting faults and explain the repair options for your model. We can also help fit a compatible detachable drive to a supported PS5 Slim Digital Edition or PS5 Pro. The original PS5 Digital Edition does not support that add-on; we check your model before quoting.

  • We diagnose overheating and shutdown faults, check the cooling system and test the console under load. A PS5 uses liquid metal at its main processor; a PS4 uses thermal paste. Cleaning, fan work or thermal servicing depends on what we find.

  • Yes. We clean the stick first and only replace the analog stick module if it's worn. Same-day repair available, depending on parts and how busy we are. We also handle sticky buttons, dead triggers, and charging faults.

  • HDMI, cooling and disc-drive repairs normally do not require erasing storage. Data cannot be guaranteed on a faulty console, so back up your saves first if it still works. Tell us if preserving saves is your priority; storage or board faults need a separate assessment.

  • Bring the console and power cable. For controller faults, bring the affected controller; for a problem with one disc or cable, bring that item too. Tell us if a disc is stuck inside. If you are unsure, call before visiting.

  • Yes, 90-day warranty, parts and labour. It covers the part we replaced and our workmanship; it doesn't cover new drops, spills, or further damage.