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Xbox repair · Courtice

Xbox black screen?
Back in the game in days.

Xbox Series X, Series S and Xbox One, HDMI ports, disc drives, overheating, power faults and controller stick drift. Free diagnosis on every console, most repairs back in 2-3 days. Drop off from anywhere in Durham, most Oshawa and Bowmanville customers are 15 minutes from the Courtice bench.

  • Free diagnosis
  • 90-day warranty
  • Walk-ins welcome
Xbox Series X console and controller on the Phone Studio repair bench in Courtice
5.0· 200+ Google reviews

Xbox repair · Courtice

Xbox repair, done on our Courtice bench

The Xbox jobs we see most are a black screen with no signal to the TV and a disc drive that grinds or won't read. A black screen is usually a bent or broken HDMI port (we desolder the old port and fit a new one), and if the port looks fine we check the retimer chip on the board too, not just the connector. For drives that grind, click, or won't load or eject, we clean and re-gear them where we can or swap them. We also handle overheating shutdowns, power faults and controller stick drift on Series X, Series S and Xbox One. Every console gets a free diagnosis first, so you approve the price before any work.

Most Xbox repairs are back in two to three days once the part's in, and we text you the moment it's ready. Xbox repairs are handled at our Courtice store at 2 Glenabbey Dr, Unit 5. It's one bench, no mail-out and no second location, serving Oshawa, Bowmanville, Whitby and the rest of Durham Region, most customers fifteen minutes from the Courtice store.

  • 200+Google reviews
  • 9+Years hands-on experience
  • 90-DAYWarranty on repairs
  • FreeDiagnosis on every device

Common repairs

What we fix on a typical day.

  • HDMI port repair

    Black screen or no signal to the TV on Series X, Series S or Xbox One from a bent or broken HDMI port. We desolder the old port and fit a new one.

  • Disc drive repair

    Grinding, clicking, won't read or eject, or a disc stuck inside on Xbox One and Series X. Cleaned, re-geared, or the drive replaced.

  • Often same-day

    Overheating & shutoff

    Series X or One shutting off mid-game, fan roaring, thermal warnings. Full dust clean and fresh thermal paste so it stays cool under load.

  • Often same-day

    Deep clean & dust service

    Loud fan or a dust-clogged Xbox that still works but sounds like a jet engine. Full strip-down deep clean, fresh thermal paste and a fan check on Series X, Series S and One so it runs quiet and cool. Controllers cleaned too.

  • Won't power on

    Dead console, no light, power-brick faults on Xbox One, or a Series X that clicks but won't boot. Power side tested and repaired.

  • Often same-day

    Controller repair

    Xbox wireless and Elite controllers, stick drift, sticky bumpers, dead triggers, won't sync or charge. Stick modules replaced, not just cleaned.

  • HDMI retimer / no display

    Series X|S blank output where the port looks fine, we check the retimer chip and board side before quoting, not just the connector.

  • Often same-day

    Storage upgrade

    Bigger internal or expansion storage for Xbox One and Series consoles, faster installs and room for more games.

Sounds like your Xbox?

Why people bring it in.

  • No HDMI signal / black screen on the TV
  • Disc won't read, grinds, or stays stuck
  • Fan jet-engine loud
  • Dusty inside / never been cleaned
  • Shuts off mid-game / overheating
  • Won't power on at all
  • Power brick light orange or dead (Xbox One)
  • Controller stick drifting
  • Bumpers or triggers not clicking
  • Controller won't sync or charge
  • Stuck on the green Xbox boot screen

How we help when your device breaks

Three steps. No surprises.

  1. 01

    Bring your device to shop

    Walk in with your device. Not sure what's wrong? Call first.

  2. 02

    Free check & clear options

    We diagnose the issue and explain it simply. You choose the option that makes sense.

  3. 03

    Fast repair + warranty

    Most common repairs are same-day when parts are in stock. We test before you leave + warranty on repairs.

Devices we cover

Xbox consoles we repair

  • Xbox Series X
  • Xbox Series S
  • Xbox One
  • Xbox One S
  • Xbox One X
  • Xbox 360
  • Wireless Controller
  • Elite Controller

Xbox models & controllers we cover

Xbox Series

  • Xbox Series X
  • Xbox Series S
  • HDMI port & retimer
  • Storage expansion

Xbox One

  • Xbox One (original)
  • Xbox One S
  • Xbox One X
  • Internal HDD / SSD upgrades

Controllers

  • Xbox Wireless Controller
  • Xbox Elite Series 2
  • Stick drift & trigger repair
  • Bumper & sync faults

Older / limited

  • Xbox 360 (limited parts)
  • Retro Xbox where parts allow
  • Ask us about anything not listed

Real Google reviews

The neighbours have opinions.

A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 200+ reviews.

5 out of 5 stars

VJ was great to deal with and replaced my lcd screen and screen on my iPad for a great price and same day!

JbCourtice · iPad LCD screen repair
5 out of 5 stars

My ps5 was turning off after playing it for 20-30 min. Vj helped me out and told me what the issue was super helpful. Vj fixed up super quick for me and now it works brand new. Would definitely recommend.

EthanCourtice · PS5 repair
5 out of 5 stars

My 6 year old broke her screen on her tablet. I called these people . They made time for me right away. Finished in 1.5 hrs. Great service, great price! Highly recommended :)

DaleCourtice · Tablet screen repair
5 out of 5 stars

They fix my iPhone 12 Pro Max screen and back both on same day Thank you so much guys . Really good store in courtice

AshwinCourtice · iPhone 12 Pro Max screen and back glass
5 out of 5 stars

VK was so thorough repairing or repairing my ps5. He cleaned out the hair and dust and fixed the liquid metal even faster than they originally had said. It runs so much quieter and stays cool now. Thank you

LoganCourtice · PS5 cleaning and liquid metal repair
5 out of 5 stars

If you are having Technology problems & want corteous Service & Satisfaction this is the Store to vsit. I had a problem with my IPad & was sorted within hours. Matt & VJ are absolute Gentlemen & I will sure recommend them to my Frends & Family

W.H. GillandersCourtice · iPad repair

Visit the shop

Phone Studio.

Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

Phone Studio storefront in Glenabbey Plaza, Courtice
Mon-Fri 10-7, Sat 10-6, Sun 11-5Parking out frontWalk-ins welcome
Hours
Mon to Fri10:00 AM to 7:00 PM
Saturday10:00 AM to 6:00 PM
Sunday11:00 AM to 5:00 PM

courtice@phonestudio.ca · free diagnosis · 90-day warranty

Free quote

Tell us what your console's doing. We'll quote it today.

Won't read discs, a dead HDMI port, won't power on. Describe it and most quotes come back inside 30 minutes during shop hours. We never start until you say yes to the price.

  • Free diagnosis
  • Written quote, no surprises
  • 90-day warranty on repairs
  • Same-day on common parts

Get a free quote

Reply in ~30 min during shop hours

By submitting you agree we may contact you about this request.

Pricing & warranty

Clear quote, then we get to work.

Pricing depends on model, part, and damage, free diagnosis and a clear quote before any work.

Same-day service on many common repairs when parts are in stock.

90-day warranty, parts and labour. Covers defects in the part and our workmanship, not new accidental damage.

FAQ

Xbox FAQ

  • Yes. A bent or broken HDMI port is one of the most common Xbox repairs, the console runs but the TV shows no picture. We desolder the damaged port and fit a new one. If the port looks fine, we check the retimer chip on the board too. Turn-around is usually 2-3 days.

  • Pricing depends on model, part, and damage, free diagnosis and a clear quote before any work. An HDMI port or disc drive is a fixed job; overheating and board-level faults are quoted after we see what's going on. You always approve the price first.

  • Usually dust buildup, dried thermal paste, and blocked airflow. We strip the console down, clean it out, refresh the thermal paste, and check the fan and sensors so it stops cutting out under load.

  • Yes. If your Xbox still works but the fan is loud or it's packed with dust, we do a full deep clean, strip it down, clear the dust, refresh the thermal paste and check the fans so it runs quiet and cool again. We clean controllers too. Often same-day when it's just a clean.

  • Yes, on standard Wireless and Elite Series 2 controllers. We replace the analog stick module so the drift doesn't come straight back, and we handle sticky bumpers, dead triggers, and sync or charging faults. Often same-day when the part is in stock.

  • Yes. Grinding, clicking, or discs that won't load or eject are usually a worn gear or laser. We clean and re-gear the drive where we can, or swap it for one that reads cleanly.

  • Most Xbox repairs, HDMI, disc drive, fans, controllers, don't touch your internal storage, and saves also sync to your account. If the storage itself is the fault, we tell you what's realistically recoverable before any work.

  • Yes, 90-day warranty, parts and labour. It covers the replaced part and our workmanship; it doesn't cover new drops, spills, or further damage after the repair.