Apply your device value as trade credit toward another phone, a refurbished unit, or accessories, whatever balances out the offer. Free on-the-spot assessment, no obligation.
The bench process is the same for every device, phone, tablet, laptop, or console. No appointment, no obligation.
Phone, tablet, MacBook, Apple Watch, or working console, walk in with what you want to trade.
Same on-the-spot bench check as a straight sale.
Apply the trade value toward another phone, a refurbished unit, or accessories.
Trade credit balances the offer. Walk away if the math does not work, no obligation.
Trade credit balances the new purchase, pay the difference in cash or card, or apply credit toward a repair or accessories instead. The technician walks through the numbers in-store.
Trade credit reduces the price of the refurbished unit. Pay the difference in cash or card.
Trade credit applies to any in-stock device, phone, tablet, or laptop.
Trade credit can offset a repair invoice or accessory purchase instead of a new device.
Practical grading so expectations are clear before the offer. Every device gets a fresh assessment on the bench.
None of this is required, but it makes the bench faster and the offer stronger when you have it.
Photo ID
Required for the trade-in side of the transaction
Backup your data
Anything you want to keep should already be backed up before you walk in
Factory reset (optional)
Saves a step at the counter, we can also guide you through it in-store
Unlock status note
If the trade-in is carrier-locked or you do not have the passcode, mention it up front
Realistic expectations
Locked, broken, and water-damaged devices carry parts value but less trade credit
Still bring it in, but here's what the offer will reflect, so the number is not a surprise at the counter.
Cannot be reactivated for normal use. Still accepted for parts value, but the cash offer drops significantly compared to an unlocked unit.
Factory Reset Protection blocks normal reactivation. Same parts-value treatment as iCloud-locked iPhones, accepted, but at reduced value.
Boards, displays, and cameras often still carry parts value even if the device is dead. Bring it in, we will tell you what it's worth as parts before you decide.
A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 181 reviews.
Yes, trade-in toward another device is welcome and depends on what is in stock at the time. The technician can walk through trade credit toward a different phone, a refurbished unit, or accessories, whatever balances out the offer.
No obligation, ever. The assessment is free and the offer is not binding until you accept it. If the number does not work for you, walk out with the device, no pressure.
Walk in, or call us first, we’ll tell you whether to bring it. Whatever it is, however long it’s been sitting in your drawer, that’s what the bench is for.
