I recently purchased a phone from Phone Studio in Courtice, and the experience was outstanding from start to finish. The representative was knowledgeable, friendly, and took the time to assist me with buying the right phone and without any pressure. The pricing was fair, and the entire process was quick and hassle-free. Their customer service exceeded my expectations, and they made sure everything checked out before I left. I highly recommend Phone Studio to anyone looking for a great deal and exceptional service!
Trade toward an upgrade at our bench.
Apply your device value as trade credit toward another phone, a refurbished unit, or accessories, whatever balances out the offer. Free on-the-spot assessment, no obligation.
- Fair-value offers · even on broken devices
- No obligation · walk away if not interested
- On-the-spot offer · free in-store assessment
- Walk-ins welcome · or call ahead
At the bench
Trading toward your next device.
Trade-in toward another device is welcome at the Courtice bench, and depends on what is in stock at the time. The technician can walk through trade credit toward a different phone, a refurbished unit, or accessories, whatever balances out the offer. The assessment is free, the offer is not binding until you accept it. Any device we take in trade is wiped clean on the bench before resale, the SIM card and SD card go back to you, and no account of yours is left on it.
Bring your old iPhone, Samsung, Pixel, iPad, MacBook, Apple Watch, or working console. Same on-the-spot assessment as a straight sale, with the option to apply the value as in-store credit instead of cash.
Phone Studio buys, sells, and trades devices at our Courtice repair shop at 2 Glenabbey Dr, Unit 5. Customers from Oshawa, Bowmanville, and Whitby are served from the same bench.
From old device to upgrade in one visit.
The bench process is the same for every device, phone, tablet, laptop, or console. No appointment, no obligation.
Step 1: Bring the old device
Phone, tablet, MacBook, Apple Watch, or working console, walk in with what you want to trade.
Step 2: Free assessment
Same on-the-spot bench check as a straight sale.
Step 3: Pick the upgrade
Apply the trade value toward another phone, a refurbished unit, or accessories.
Step 4: Walk out with the new device
Trade credit balances the offer. Walk away if the math does not work, no obligation.
Common trade paths.
Trade credit balances the new purchase, pay the difference in cash or card, or apply credit toward a repair or accessories instead. The technician walks through the numbers in-store.
- Older working phoneRefurbished newer phone
Trade credit reduces the price of the refurbished unit. Pay the difference in cash or card.
- Lightly-used phoneDifferent brand or model
Trade credit applies to any in-stock device, phone, tablet, or laptop.
- Working phone you no longer useAccessories or repairs
Trade credit can offset a repair invoice or accessory purchase instead of a new device.
How we grade what comes across the bench.
Practical grading so expectations are clear before the offer. Every device gets a fresh assessment on the bench.
- Like New
- Minimal signs of use. Fully functional. Excellent cosmetic shape, looks unused.
- Excellent
- Light wear. Fully functional. No major cosmetic damage that affects daily use.
- Good
- Visible wear from regular use. Core functionality intact. Reliable as a daily driver.
- Fair
- Noticeable cosmetic wear, or minor functional quirks that do not stop the device working.
- Damaged
- Cracked screen, port faults, battery degradation, or board issues. Often still carries parts value.
Bring this with you.
None of this is required, but it makes the bench faster and the offer stronger when you have it.
Photo ID
Required for the trade-in side of the transaction
Backup your data
Anything you want to keep should already be backed up before you walk in
Factory reset (optional)
Saves a step at the counter. We can also guide you through it in-store
Unlock status note
If the trade-in is carrier-locked or you do not have the passcode, mention it up front
Realistic expectations
Locked, broken, and water-damaged devices carry parts value but less trade credit
Visit Phone Studio.
Inside Glenabbey Plaza, just off Townline Rd S. Look for the orange sign, parking is right out front.

courtice@phonestudio.ca · free diagnosis · 90-day warranty, parts and labour
Trading up? Tell us what you have.
Your current device and what you are after. We confirm trade credit after a free on-the-spot assessment, and nothing is binding until you accept it.
- Free diagnosis
- Written quote, no surprises
- 90-day warranty, parts and labour.
- Same-day repair available, depending on parts and how busy we are.
Or talk to us now.
Locked, broken, or water-damaged?
Still bring it in, but here's what the offer will reflect, so the number is not a surprise at the counter.
iCloud-locked iPhone
Cannot be reactivated for normal use. Still accepted for parts value, but the cash offer drops significantly compared to an unlocked unit.
Samsung FRP-locked phone
Factory Reset Protection blocks normal reactivation. Same parts-value treatment as iCloud-locked iPhones, accepted, but at reduced value.
Water-damaged or won't power on
Boards, displays, and cameras often still carry parts value even if the device is dead. Bring it in, we will tell you what it's worth as parts before you decide.
The neighbours have opinions.
A handful of recent reviews, straight from the people who walked in with a broken device. 5.0 stars on Google across 305+ reviews.
Yes, trade-in toward another device is welcome and depends on what is in stock at the time. The technician can walk through trade credit toward a different phone, a refurbished unit, or accessories, whatever balances out the offer.
No obligation, ever. The assessment is free and the offer is not binding until you accept it. If the number does not work for you, walk out with the device, no pressure.
Broken? Bring it in.
Walk in, or call us first, we’ll tell you whether to bring it. Whatever it is, however long it’s been sitting in your drawer, that’s what the bench is for.
- Visit
- 2 Glenabbey Dr, Unit 5
Courtice, ON L1E 1B9 - Hours
- Mon-Fri · 10:00 AM - 7:00 PMSat · 10:00 AM - 6:00 PMSun · 11:00 AM - 5:00 PM
