A MacBook Pro with its bottom cover removed, showing the fans, logic board and battery cells, with a Phone Studio card and blue pry tools on the trackpad.
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The first check follows the symptom. A laptop that will not charge gets its charging path tested, and a dead desktop gets its power supply checked before anyone blames the board.

What goes into a computer repair quote

Software problems usually need time and testing. Hardware repairs add the specific part. Board-level faults need component diagnostics and may take longer. The written quote shows the work for your machine before you decide.

What common computer repairs involve

  • Virus or malware

    What we check
    Software and data condition
    Quote includes
    Removal, then a check that it is clean

  • Slow computer

    What we check
    Drive health, memory and startup
    Quote includes
    A software clean-up, or an SSD or RAM upgrade if that is the cause

  • Windows reinstall

    What we check
    Backup needs and drive condition
    Quote includes
    Setup and any requested data transfer

  • SSD or RAM upgrade

    What we check
    Compatibility and existing hardware
    Quote includes
    The part and its fitting

  • Won’t charge

    What we check
    Battery, port and power circuit
    Quote includes
    A battery, port or circuit repair, whichever the test points to

  • Overheating

    What we check
    Fan, dust and cooling system
    Quote includes
    Cleaning or part replacement

  • No power

    What we check
    Power supply and board
    Quote includes
    The findings and your options, from a power supply swap to board-level repair

Tell us the computer and what it is doing.

Call905-433-8989

Laptop and MacBook repair

A laptop that will not charge may need a battery, port or power-circuit repair. Overheating may come from a fan or blocked cooling path. A faint image on a dark screen may point to a backlight fault rather than a full display replacement. We test before recommending parts.

Desktop and PC repair

Desktop and PC repair in Courtice often means parts that are easier to reach and replace, but the right fix still depends on diagnosis. We check drive health before an SSD upgrade and memory compatibility before adding RAM. Parts and labour are quoted together.

Why do two shops quote differently?

Quotes can differ because the shops found different faults, chose different parts or included different work. Ask what was tested, exactly what will be replaced, whether a backup is needed and what the warranty covers. We put our answer in writing.

Is my computer worth repairing?

Compare the written quote with a comparable replacement and the computer’s remaining software support. An SSD or memory upgrade may help an otherwise healthy machine. A failed board plus other ageing parts may make replacement wiser. We explain both options after diagnosis.

Frequently asked questions

  • It depends on the fault, the parts and the labour. The diagnosis shows whether the battery, charging circuit, screen or another part needs work, and the quote is written for that fault.

  • Software work, part fitting and board-level repairs need different amounts of labour and parts. We inspect the computer and write the quote for that machine.

  • No. Diagnosis is free, with no separate fee for deeper board testing. Board-level work is no-fix / no-fee: if we cannot repair the board, you do not pay for the attempt.

  • Compare the written repair quote with a comparable replacement, then consider the computer’s age, software support and any other failing parts. We explain when repair makes sense and when replacement may serve you better.

  • A no-power symptom does not by itself prove the entire board needs replacing. Component-level diagnosis may find a repairable fault. We explain what testing shows and quote the options before work.

Matt · Head Technician

Matt is the head technician at Phone Studio, the single-storefront repair shop in Courtice serving Durham Region. He has 9+ years of hands-on repair experience, and VJ works the bench with him. The same technician who diagnoses your device gives the quote and does the repair.

More about Matt & the team →

Talk to the tech who will do the repair.

Free diagnosis and a clear quote before any work. Same-day repair available, depending on parts and how busy we are.

Call 905-433-8989Get a quote →